NBCUniversal's Enterprise Technology Site Reliability team improves system reliability by anticipating and solving failures through standardization and automation of underlying processes and technology. The ServiceNow Platform Development Manager will play a crucial role in driving the development and execution of our SRE ServiceNow platform roadmap.
Requirements
- Requires a bachelor’s degree in Information Technology, Computer Science, or related fields.
- 10+ years of ServiceNow experience, with expertise in ITSM, ITAM, SecOps, GRC, and TPRM
- 5+ years of experience leading software or application development teams.
- Strong expertise in ServiceNow architecture and design, including workflows, custom applications, and integrations
- Proven ability to manage complex, large-scale projects while meeting deadlines and business objectives.
- Proficiency in scripting languages such as JavaScript and Glide, as well as frameworks like HTML, CSS, AngularJS, SASS, and Bootstrap
- Solid understanding of CMDB, Asset Management, Incident, Problem, and Change Management processes.
- Experience integrating ServiceNow with external systems using REST/SOAP APIs and Integration Hub/Spokes.
- Familiarity with Agile, Scrum, and Kanban methodologies.
- Knowledge of both functional and non-functional software testing, including automated testing
Benefits
- medical, dental and vision insurance
- 401(k)
- paid leave
- tuition reimbursement
- a variety of other discounts and perks