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SNDL Inc.
Manager, Technical Services
Manager, Technical Services at SNDL Inc., Edmonton. Lead backend infrastructure, networks, databases, security. Manage team, ensure 99.99% uptime, disaster recovery, incident management.
Direct Hire
Mid-Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 24, 2025
SNDL is seeking a Technical Services Manager to lead the implementation, support, and administration of SNDL's backend technical infrastructure, including network, security, servers, databases, and backups.
Requirements
- Lead the implementation, support, and administration of SNDL's backend technical infrastructure
- Manage network, systems and databases
- Design and implement technical architecture
- Maintain 99.99% uptime ratio for critical enterprise systems and networks
- Manage network asset management
- Collaborate with cybersecurity team
- Maintain server and infrastructure documentation
- Manage disaster recovery and business continuity solutions
- Participate in incident management process
- Manage Technical Services team
Benefits
- Competitive total compensation and incentives
- Top-notch extended benefits package including medical, vision and dental
Requirements Summary
Lead technical infrastructure, manage team, maintain uptime ratio, and more
