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Colas
Manager, Technical Support
Join Colas as a Manager, Technical Support in St. Albert, Alberta. Lead a team, leverage ServiceNow skills, and enjoy a hybrid work model. ITIL cert preferred.
Direct Hire
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 28, 2025
Are you a strategic leader with a passion for technical support and customer satisfaction? We’re looking for a Manager, Technical Support to lead our distributed team across Western Canada.
Requirements
- 5+ years of relevant experience, including 2+ years in a supervisory role
- Bachelor’s degree in Computer Science or related field
- ITIL certification and ServiceNow experience preferred
- Bilingual in English and French is highly desirable
Benefits
- Hybrid work model: 2 remote days/week after probation
- Accommodations available upon request in accordance with AODA or equivalent provincial legislation
Requirements Summary
Bachelor’s degree in Computer Science or related field, 5+ years of relevant experience, ITIL certification and ServiceNow experience preferred
