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Aviso Wealth
Manager, Technology Change Control
Join Aviso Wealth in Toronto as a Manager, Technology Change Control. Lead ITIL-based change processes, leveraging ServiceNow skills. Competitive benefits!
Senior
ServiceNow Role Type:
ServiceNow Modules:
Change Management
DevOps
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
April 30, 2025
Aviso Wealth is seeking a Manager, Technology Change Control to join their Technology Operations & Support Partners Team. The Manager will be responsible for the overall Technology Change Control process effectiveness, leading continuous process improvement, and process performance tracking in alignment with business objectives.
Requirements
- 7+ years of experience in Service Delivery, IT service management
- 3+ years of experience in a managerial/ leadership role
- ITIL knowledge of Change, Release and Incident management framework. ITIL certification is preferred
- Advanced knowledge of software development, lifecycle, Agile structure, ITIL processes
- Demonstrated customer service, client relations and team leadership skills
- Experience working in an Agile environment
- Project Management, Knowledge of ServiceDesk/Servicenow, Azure DevOps, Sharepoint and application development lifecycle experience an asset
- Must be able to work independently with minimum supervision
Benefits
- Competitive compensation package
- Excellent health, dental and insurance benefits
- Generous vacation time
- Fitness benefit
- Parental leave top-up options
- Matching contributions to our retirement program
- Commitment to the continuous improvement of our staff through learning & development and an education assistance program
Requirements Summary
7+ years of experience in Service Delivery, IT service management, 3+ years of experience in a managerial/ leadership role
