CI&T

Mid Level Developer Servicenow

Join CI&T in Campinas as a Mid Level Developer specializing in ServiceNow. Customize workflows, manage ITSM, and enhance AI projects. Benefits include health plans, learning opportunities, and more.

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Consulting
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Entry Level
ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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DevOps
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IT Operations Management
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IT Service Management
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Incident Management
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Integration Hub
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Service Catalog
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Service Portal
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
June 30, 2025

We are a technological transformation company that combines human expertise with AI to create scalable tech solutions. We are looking for a Mid Level Developer to join our high-performance teams and accelerate projects with Artificial Intelligence.

Requirements

  • Experience with customization of workflows in ServiceNow.
  • Basic administration of modules such as ITSM and familiarity with ITOM.
  • Practical experience with Service Catalog and Incident Management.
  • Basic notions about creating Service Portals.
  • Proficiency in JavaScript for simple customizations.
  • Basic knowledge of HTML/CSS for interface adjustments.
  • Familiarity with Glide API for intermediate customizations.
  • Basic experience with REST API.
  • Ability to perform simple integrations with external systems.
  • Knowledge of MID Server for integration issues.
  • Experience with data queries in ServiceNow using MySQL.
  • Ability to create basic reports with Performance Analytics.
  • Practical knowledge in ITIL.
  • Experience with agile methods such as Scrum in IT projects.
  • Basic notions of Active Directory (AD) and integration with SSO.
  • Familiarity with simple monitoring tools.
  • Certified System Administrator (CSA) desirable.
  • Interest in obtaining specific implementation certification (CIS).
  • Basic notions of Cloud Computing.
  • Initial experience with DevOps practices.

Benefits

  • Health and dental plan
  • Food and meal allowance
  • Childcare allowance
  • Extended parental leave
  • Partnership with gyms and health and wellness professionals via Wellhub (Gympass) TotalPass
  • Participation in Profits and Results (PLR)
  • Life insurance
  • Continuous learning platform (CI&T University)
  • Discount club
  • Online platform dedicated to promoting physical, mental, and well-being health
  • Gestation and responsible parenthood course
  • Partnership with online course platforms
  • Language learning platform

Requirements Summary

Experience with ServiceNow, JavaScript, HTML/CSS, REST API, ITIL, Scrum, and DevOps practices