ServiceNow

Mid-Market Account Executive

ServiceNow Mid-Market Account Executive in Waltham, MA. Drive NOW Platform adoption through enterprise sales, prospecting, and customer expansion. Requires 3+ years telesales experience, SFA expertise, AI integration thinking, and strong presentation skills.

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The Mothership
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Entry Level
ServiceNow Role Type:
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Sales
ServiceNow Modules:
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Discovery
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery

Job description

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Posted on:
 
November 19, 2025

ServiceNow is seeking a highly driven Inside Sales Representative to join our expanding Inside Sales team. The Inside Sales Representative will be responsible for strategically prospecting into new accounts, expanding usage within existing customer base, and ensuring these customers continue to get value from the NOW Platform.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • A demonstrable track record of success within a telesales, lead follow-up, cold calling or new business sales capacity
  • Experience in selling enterprise class solutions utilizing telephone and video conference technology
  • A thorough understanding of the sales process and the ability to navigate and progress complex sales cycles
  • Sales force automation, enterprise resource planning or other IT infrastructure management (monitoring and discovery) technologies a definite plus
  • Presentation skills via web based tools will be a distinct advantage
  • Excellent listening, verbal and written skills
  • Excellent relationship building skills – Ability to build meaningful business relationships with ServiceNow customers, prospects and internal colleagues
  • Persistent and dependable, especially with attendance, deliverables and deadlines
  • Able to adapt to a constantly changing environment; flexibility to work extended hours during peak periods if needed

Benefits

  • health plans, including flexible spending accounts
  • 401(k) Plan with company match
  • ESPP
  • matching donations
  • flexible time away plan
  • family leave programs

Requirements Summary

3+ years of experience in telesales, lead follow-up, cold calling or new business sales capacity and sales force automation experience