.svg)
Softtek
Monitoring Agent NOC Proficient
Join Softtek as a Monitoring Agent NOC in Bogota. Utilize ServiceNow for ticketing while monitoring Windows/Linux systems and SAP. Strong teamwork required.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 23, 2025
Monitoring Agent NOC Proficient job description requires monitoring of Windows and Linux OS environments, basic SAP system monitoring, and experience with monitoring tools such as Nagios, Zabbix, and SolarWinds. The position involves 24x7 monitoring of infrastructure, applications, and scheduled jobs, detecting and triaging alerts, and collaborating with peers.
Requirements
- Monitoring of Windows and Linux OS environments
- Basic SAP system monitoring and alert interpretation
- Familiarity with ServiceNow for ticket documentation
- Understanding of job scheduling tools (e.g., Redwood, Control-M, cron)
- Basic troubleshooting using predefined run books
- Experience with monitoring tools (e.g., Nagios, Zabbix, SolarWinds)
- High sense of urgency and proactiveness
- Strong teamwork and collaboration
- Good English communication skills
- Customer care orientation
- Attention to detail and responsibility in task execution
Benefits
- Good English communication skills
- Customer care orientation
- Attention to detail and responsibility in task execution
Requirements Summary
Must have experience with monitoring tools and strong teamwork and communication skills
