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Version 1
Monitoring Lead
Join Version 1 as a Monitoring Lead in Belfast. Leverage ServiceNow skills in Event Management, automation, and AI to drive innovation and customer success.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Event Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Event Management
Job description
Posted on:
June 24, 2025
We are seeking an experienced Monitoring Lead to be the product owner and subject matter expert for the Event Management tooling environment. The role will be responsible for setting the strategic direction, ensuring tooling currency, driving innovation through automation and AI, and enabling smooth customer transitions and integrations.
Requirements
- Proven experience in Event Management tooling ownership, particularly in Opsview, Nagios-based tools, or similar platforms.
- Strong understanding of monitoring architectures, Collector deployment, alert management, and platform integrations.
- Experience leading platform upgrades and migrations across production environments.
- Strong stakeholder management, with the ability to lead across technical and business-facing teams.
- Hands-on skills in automation, orchestration, and system integration, ideally with exposure to ServiceNow, AWS, Azure, Ansible, and Terraform.
- Track record of identifying and delivering AI/ML-driven improvements in operational environments.
Benefits
- Private medical and life insurance coverage
- Free eye tests and contributions towards glasses
- Incentivized certifications and accreditations
- Profit Share scheme
- Pathways Career Development Quarterly
- Hybrid schedule
- Business travel
Requirements Summary
3-5 years of experience in Event Management tooling ownership, hands-on skills in automation, orchestration, and system integration, and a track record of identifying and delivering AI/ML-driven improvements in operational environments
