NTT Ltd.

MS Engineer (L2)-VMware

Join NTT Ltd. as an L2 MS Engineer in Mumbai. Leverage ServiceNow for incident management, ITIL processes, and enhance client IT infrastructure.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
July 30, 2025

As a Cross Technology Managed Services Engineer (L2) at NTT DATA, you will play an essential role in maintaining our clients' IT infrastructure and systems. Your expertise will help keep everything running smoothly by proactively monitoring, identifying, investigating, and resolving technical incidents and problems.

Requirements

  • Moderate-level experience in managed services roles handling cross-technology infrastructure.
  • Knowledge of ticketing tools, preferably ServiceNow.
  • Familiarity with ITIL processes and experience working with vendors and third parties.
  • Bachelor's degree in IT/Computing or equivalent work experience.

Benefits

  • Make an impact with NTT DATA
  • Join a company that is pushing the boundaries of what is possible.
  • Diverse and inclusive environment
  • Opportunities for growth and development

Requirements Summary

2-10 years of experience in managed services roles, knowledge of ticketing tools, familiarity with ITIL processes