NAM HR Connect Inquiry Management Generalist – C05

HR Connect NAM Inquiry Management Generalist is an entry-level position responsible for providing operations support services, including customer support and case management in a contact center environment.

Requirements

• Previous relevant experience in contact center (desirable)
• Knowledge in Workday and ServiceNow (desirable)
• Knowledge in HR (desirable)
• Intermediate/Advance English (writing and spoken)
• Proficient in Microsoft Office
• Proven organization and time management skills
• Demonstrated problem-solving and decision-making skills
• Consistently demonstrates clear and concise written and verbal communication skills
• Experience in customer service

Benefits

• Equal opportunity employer
• Reasonable accommodation for people with disabilities
• Compliance with applicable laws, rules and regulations