Navitas

Navitas is seeking a Senior System Administrator (ServiceNow Platform) to ensure the day-to-day administration, maintenance, and optimization of their ServiceNow environment. The role involves managing user access, configuring applications, leading support interactions, and ensuring platform performance and stability. The ideal candidate will act as a subject matter expert for the ServiceNow platform and support mission-critical service operations.

Requirements

• Monitor and troubleshoot performance across ServiceNow Dev, Test, and Production environments.
• Manage user access, roles, and permissions to ensure compliance and operational efficiency.
• Configure and enhance core ServiceNow applications including Service Catalog, Employee Center, Knowledge Base, Now Mobile, SPM, and Change Management.
• Lead ServiceNow support interactions involving Cases, Changes, Requests, and escalations.
• Develop and maintain platform update sets, perform regular updates and patches, and ensure platform stability and security compliance.

Benefits

• Competitive Compensation
• Professional Development