Network Management Systems (NMS) ServiceNow Developer

We are seeking a talented ServiceNow Developer to join our team. As a ServiceNow developer, you will utilize your expertise in ServiceNow development to build and maintain custom applications, workflows, and integrations on the ServiceNow platform.

Requirements

• Design, develop, and enhance request fulfillment workflows to streamline and automate the lifecycle of service requests.
• Work closely with business users to define and implement efficient request fulfillment processes, ensuring smooth and effective service delivery.
• Integrate ServiceNow with network management systems (e.g., Riverbed, SolarWinds, Network Node Manager), ensuring real-time data flow and automated incident responses.
• Automate and manage CMDB (Configuration Management Database) processes, including the discovery, import, and maintenance of configuration items (CIs) and their relationships.
• Troubleshoot and resolve issues related to integrations between ServiceNow, network management systems, and the CMDB.
• Collaborate with cross-functional teams to gather requirements for custom applications, integrations, and workflows that optimize network management, service requests, and configuration data.
• Create and optimize integrations between ServiceNow and various Network Management Systems
• Develop scripts and workflows to automate network management tasks within ServiceNow
• Develop and maintain documentation for ServiceNow applications and integrations
• Participate in ServiceNow upgrades and ensure compatibility with NMS integrations
• Provide technical guidance and mentorship to junior developers
• Stay current with ServiceNow platform updates and new features relevant to NMS

Benefits

• Comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.