Marsh McLennan

Network Operations Analyst @MMCTech

Network Operations Analyst at Marsh McLennan (Cluj-Napoca). L1 technical support role leveraging ServiceNow ticketing, network/server infrastructure expertise. 2-5yrs required. Competitive benefits, 30+ PTO.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Change Management
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
October 13, 2025

We are seeking a talented individual to join our NSI Operations Level 1 team at Marsh McLennan. The role will be based in Cluj, Romania and will involve providing technical escalation in a 7x24x365 Operations L1 team, leveraging various operations management tools.

Requirements

  • Associate's degree in computer or network science or related field from an accredited college/university or equivalent combination of education, training, and experience
  • 2-5+ years of hands-on experience in a technical infrastructure operations/Cloud environment
  • Technical experience in network support (Cisco, PaloAlto, Aruba, F5, etc.) and server OS support (Windows, Linux, Container Support)
  • Knowledge of ticketing systems and monitoring applications, with experience in Change Control Ticketing and Incident Reporting (ServiceNow experience a plus)
  • Availability for Shift: Sunday through Wednesday (10 hours)

Benefits

  • Professional development opportunities
  • Interesting work
  • Supportive leaders
  • Vibrant and inclusive culture
  • Range of career opportunities
  • Benefits and rewards to enhance your well-being
  • A yearly budget and the opportunity to build your flexible benefits package (up to 20% of your annual salary)
  • 30+ days off
  • Performance Bonus scheme
  • Matching charity contributions, charity days off, and the Pay it Forward charity challenge
  • Core benefits - Pension, Life and Medical Insurance, Meal Vouchers, Travel Insurance

Requirements Summary

Associate's degree, 2-5 years of experience in technical infrastructure operations, and knowledge of ticketing systems and monitoring applications