We are seeking a talented individual to join our NSI Operations Level 1 team at Marsh McLennan. The role will be based in Cluj, Romania and will involve providing technical escalation in a 7x24x365 Operations L1 team, leveraging various operations management tools.
Requirements
- Associate's degree in computer or network science or related field from an accredited college/university or equivalent combination of education, training, and experience
- 2-5+ years of hands-on experience in a technical infrastructure operations/Cloud environment
- Technical experience in network support (Cisco, PaloAlto, Aruba, F5, etc.) and server OS support (Windows, Linux, Container Support)
- Knowledge of ticketing systems and monitoring applications, with experience in Change Control Ticketing and Incident Reporting (ServiceNow experience a plus)
- Availability for Shift: Sunday through Wednesday (10 hours)
Benefits
- Professional development opportunities
- Interesting work
- Supportive leaders
- Vibrant and inclusive culture
- Range of career opportunities
- Benefits and rewards to enhance your well-being
- A yearly budget and the opportunity to build your flexible benefits package (up to 20% of your annual salary)
- 30+ days off
- Performance Bonus scheme
- Matching charity contributions, charity days off, and the Pay it Forward charity challenge
- Core benefits - Pension, Life and Medical Insurance, Meal Vouchers, Travel Insurance