Join Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups, as a Network Operations Center (NOC) Analyst. The ideal candidate is proactive, innovative, and skilled in monitoring and troubleshooting. The role supports a major global financial organization with a primary focus on operations in the United States, Canada, and Latin America.
Requirements
- Monitor and respond to network and infrastructure alerts
- Provide Tier 1 and Tier 2 support for Windows servers and related technologies
- Automate NOC functions using scripting and tools
- Host and manage incident resolution calls
- Maintain and update weekly and monthly NOC reports
- Support Active Directory services for secure and efficient user access
- Collaborate with cross-functional teams to escalate and resolve complex issues
- Perform routine checks on network equipment and configurations
- Create and maintain accurate documentation for incidents and preventive measures
- Follow established incident response and escalation procedures
Benefits
- Comprehensive health and wellness benefits
- Retirement plans
- Educational assistance and training programs
- Income replacement for qualified employees with disabilities
- Paid maternity and parental bonding leave
- Paid vacation, sick days, and holidays