At SOM, we are a collective committed to shaping a better future for our clients, communities and planet. We aspire to create the most sustainable, impactful work through creative, interdisciplinary teams with all the resources and diversity of a global firm. We value those who are passionate about excellence, innovation, integrity, inclusivity, and collaboration. Together we can achieve great things. Provide enterprise-level knowledge and possess the ability to diagnose and troubleshoot software and hardware problems across the organization. This position will support the day-to-day activities as well as serve as a technical resource responsible for working closely with Senior Managers and a diverse technical team to build, maintain and communicate product initiatives across the organization.
Requirements
- 6+ years experience implementing and supporting Cisco IT Infrastructure.
- Solid knowledge of LAN/WAN Infrastructure, and IT security.
- Demonstrated ability to design, configure and maintain complex core infrastructure services.
- Strong written communication and documentation skills; ability to convey complex information to a broad audience with differing needs
- Experience operating within a complex environment.
- Experience working with and leading cross-functional teams and remote teams.
- Brings a positive and proactive nature to the teams.
- Experience defining, implementing, and supporting business processes.
- Demonstrated ability to successfully manage projects' critical path towards business deliverables, under tight deadlines.
- Ability to work under extreme situations such as major outages or critical impact scenarios.
- BS degree in Computer Science or equivalent.
Benefits
- Health and Wellness: Medical, dental, vision, disability, and life & accident insurance
- Savings: 401K matching, pre-tax spending accounts, and employee discount programs
- Work/Life Balance: Inquire about our hybrid/flexible schedules, paid family leave, paid vacation, backup child and elder care, and an employee assistance program
- Professional Development: Reimbursement for professional licenses, associated renewals, and exam fees as well as specialized in-house career development