Staff Engineer - (BMC ITSM Helix/Remedy) - *HYBRID*

GEICO is seeking a Staff Engineer to lead development on the BMC ITSM Helix platform, guiding technical strategy and execution of new products. The ideal candidate has deep technical expertise of BMC ITSM Helix/Remedy platform.

Requirements

• Collaborate closely with product managers, team members, customers, and other engineering teams to tackle complex challenges
• Develop and execute the technical software development strategy for our BMC ITSM Helix platform, new integration and new forms and overall operational efficiency
• Build and refine self-service features that empower application teams or business processes
• Be accountable for the quality, usability, and performance of solutions developed on the ITSM platform
• Consistently share best practices and improve processes both within your team and across other engineering groups
• Act as an advocate and subject matter expert (SME) for the BMC Helix ITSM platform
• Help the organization fulfill on key objectives including expanding automation and process improvements to deliver faster and improve overall quality on deliverables
• Writes and maintains functional and technical specifications

Benefits

• Comprehensive Total Rewards program
• Market-competitive compensation
• 401K savings plan with 6% match
• Performance and recognition-based incentives
• Tuition assistance
• Mental healthcare
• Fertility and adoption assistance
• GEICO Flex program (ability to work from anywhere in the US for up to four weeks per year)