This is an Intermediate Specialist, IT Logistics role responsible for managing IT assets, ensuring compliance and security, and supporting internal operations and external customer service objectives.
Requirements
- Execute shipping process for IT equipment
- Properly pack equipment for shipping or storage
- Respond to and manage service requests related to IT logistics
- Receive IT equipment and verify quantities and quality
- Effectively communicate with warehouse personnel and loading individuals
- Maintain proficiency in logistics software systems and technology
- Prior use of AssetPanda, ServiceNow, and Mediawiki or similar systems
- Knowledge of IT equipment and familiarity with a wide range of IT programs
- Ability to manage logistics software systems and technology related to inventory and shipment tracking
- Skilled in operating heavy machinery for moving and wrapping pallets
- Ability to multi-task, communicate, collaborate, time-manage, and organize
- Ability to learn new technologies and concepts
- Ability to work independently and within a team
- Ability to think critically, problem solve creatively, and perform root cause analysis
- Analytical and detailed oriented with a strong business sense
- Ability to meet tight deadlines, prioritize workload, and achieve effective results
- Proficiency in MS Office products
Benefits
- Cost-effective medical, dental and vision plans
- Employee Assistance Program and other mental health resources
- Company paid term life insurance and disability coverage
- 401(k) plan that includes a company match
- Employee Stock Purchase plan
- Paid Time Off
- Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays
- Vacation Time – All full-time employees at the manager and below level start with 14 days/year
- Sick Time – All full-time employees receive 80 hours of sick time each year