Holland America Group

Warehouse Associate

IT Logistics Specialist at Holland America Group, Miami. Manage IT assets, shipping, inventory using ServiceNow & AssetPanda. Requires 3+ yrs IT ops, logistics experience, ServiceNow proficiency. Competitive benefits, 401(k) match.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Problem Management
Department - JobBoardly X Webflow Template
Service Catalog
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
November 25, 2025

This is an Intermediate Specialist, IT Logistics role responsible for managing IT assets, ensuring compliance and security, and supporting internal operations and external customer service objectives.

Requirements

  • Execute shipping process for IT equipment
  • Properly pack equipment for shipping or storage
  • Respond to and manage service requests related to IT logistics
  • Receive IT equipment and verify quantities and quality
  • Effectively communicate with warehouse personnel and loading individuals
  • Maintain proficiency in logistics software systems and technology
  • Prior use of AssetPanda, ServiceNow, and Mediawiki or similar systems
  • Knowledge of IT equipment and familiarity with a wide range of IT programs
  • Ability to manage logistics software systems and technology related to inventory and shipment tracking
  • Skilled in operating heavy machinery for moving and wrapping pallets
  • Ability to multi-task, communicate, collaborate, time-manage, and organize
  • Ability to learn new technologies and concepts
  • Ability to work independently and within a team
  • Ability to think critically, problem solve creatively, and perform root cause analysis
  • Analytical and detailed oriented with a strong business sense
  • Ability to meet tight deadlines, prioritize workload, and achieve effective results
  • Proficiency in MS Office products

Benefits

  • Cost-effective medical, dental and vision plans
  • Employee Assistance Program and other mental health resources
  • Company paid term life insurance and disability coverage
  • 401(k) plan that includes a company match
  • Employee Stock Purchase plan
  • Paid Time Off
  • Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays
  • Vacation Time – All full-time employees at the manager and below level start with 14 days/year
  • Sick Time – All full-time employees receive 80 hours of sick time each year

Requirements Summary

3+ years IT operations, logistics management, and coordination of supply chain processes, 1+ years in the cruise and/or travel industry, High school diploma with experience required