Non-Secure Voice Specialist

The Defense & Intelligence Group at Leidos has a career opportunity for a non-secure Voice Specialist in support of the Air Force National Capital Region (AFNCR) IT Services program. The position requires managing and coordinating non-secure telephone capability and support, including ordering, provisioning, and maintenance of Voice over Internet Protocol (VoIP), Integrated Services Digital Network (ISDN), and analog telephone services.

Requirements

• High School Diploma and a minimum of 3 years of experience in telecommunications or IT support
• Active DoD Secret security clearance
• Current CompTIA Security+ certification (DoD 8570 compliant)
• Hands-on experience with VoIP technologies and systems
• Familiarity with IT service management tools such as ServiceNow and/or Remedy
• Strong understanding of telecommunications systems, including circuit provisioning and MAC processes
• Experience working within Department of Defense (DoD) or similar federal environments
• Strong interpersonal and communication skills with the ability to interact effectively with both technical and non-technical stakeholders

Benefits

• Health, dental, and vision insurance
• Retirement savings plan
• Paid time off
• Paid holidays
• Employee assistance program