Observability Analyst

Procore is seeking a proactive Observability Analyst to join their Data, Technology & Security team in Bangalore or Pune. The role focuses on enhancing monitoring and observability practices, working closely with engineering, network, and application teams to ensure performance, reliability, and transparency across the enterprise platforms. Responsibilities include designing monitoring solutions, automating tasks, analyzing performance metrics, and providing guidance to Level 1 Observability Associates.

Requirements

• 5+ years of experience in IT Operations, NOC, or Observability roles, with at least 2 years in a Level 2 capacity.
• Strong analytical and troubleshooting abilities.
• Experience managing observability for hybrid (cloud/on-premises) environments.
• Technical skills in Prometheus, Grafana, Datadog, New Relic, Splunk, or ELK.
• Familiarity with APM and synthetic monitoring.
• Experience integrating observability tools with incident management systems (ServiceNow, Jira, PagerDuty, Opsgenie).

Benefits

• Generous paid time off
• Healthcare coverage
• Career enrichment and development programs