FICO

Observability Engineer (Cloud Engineer)

FICO seeks Observability Engineer in Bengaluru. Design & optimize observability platform using OpenTelemetry, Grafana OSS, AWS, Terraform. ServiceNow monitoring experience required. Competitive pay, growth opportunities.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
November 26, 2025

FICO is seeking a Full-Stack observability Lead Engineer to design, maintain, and optimize our observability platform.

Requirements

  • Deep hands-on experience with OpenTelemetry instrumentation & development.
  • Proven experience with Grafana OSS stack –Loki, Mimir, Tempo.
  • Well versed with various serviced of AWS
  • Ability to work with terraform
  • Experience with Cribl, FluentBit, or similar data routing, aggregation tools.
  • Proficiency in scripting/automation (Python, Shell, Perl).
  • Advanced AWS cloud experience for observability in distributed systems.
  • Familiarity with CI/CD and orchestration tools (Jenkins, Ansible, Terraform).
  • Background in monitoring/observability tools such as Splunk, AppDynamics, Zabbix, ServiceNow.

Benefits

  • Highly competitive compensation
  • Benefits and rewards programs
  • Inclusive culture
  • Opportunity to make an impact and develop professionally
  • Work/life balance
  • Employee resource groups
  • Social events

Requirements Summary

5-10 years of experience with OpenTelemetry, Grafana OSS, and AWS