NN Group

Observability Lead

Join NN Group in The Hague as an Observability Lead. Leverage ServiceNow ITSM/ITOM to enhance monitoring processes. €4,414-€6,306 salary, 27 vacation days.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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Event Management
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IT Operations Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Event Management
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
July 24, 2025

As a Business Process Manager - Monitoring, Event Management, and Observability Enablement, you will develop and implement processes around the observability platform to provide automatic monitoring, dashboarding, and alerting for Digital Products. You will also design and implement the Monitoring & Event Management process and establish guidelines for related KPIs.

Requirements

  • HBO/WO level of education
  • At least 3 years of related work experience in the monitoring area
  • Knowledge of and experience with tools such as ServiceNow ITSM and ITOM and Splunk

Benefits

  • Salary between €4,414 and €6,306
  • 13th month and holiday allowance
  • 27 vacation days and one Diversity Day
  • A modern pension administered by BeFrank
  • NS Business Card 2nd class
  • Allowances for setting up your home office and for internet use

Requirements Summary

HBO/WO level, 3+ years of experience in monitoring, knowledge of ServiceNow and Splunk