Interac Corp.

Observability, Senior Specialist

Senior Observability Specialist at Interac Corp., Toronto. Lead monitoring solutions using ServiceNow ITOM integration, Splunk/Dynatrace expertise. Requires CS degree, 2-5 yrs experience, ITIL knowledge. PTO, 401k, tuition reimbursement.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Implementer
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Operations Management
Department - JobBoardly X Webflow Template
IT Service Management
Department - JobBoardly X Webflow Template
Integration Hub
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - IT Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
October 6, 2025

Interac is seeking a Senior Specialist in Observability to play a critical role in ensuring the robustness, visibility, and availability of their application, infrastructure, and services. The successful candidate will provide technical expertise to ensure the successful implementation and administration of enterprise solutions, champion best practices for monitoring and observability, and drive the successful outcomes of the organization.

Requirements

  • University degree in Computer Science, Computer Engineering, Information Systems or similar
  • Minimum 2-5 years of work experience administrating Splunk and/or Dynatrace
  • Experience with ServiceNow (ITSM/ITOM) and managing tool integration with ServiceNow
  • Extensive experience working with Splunk, visualization products and/or Dynatrace
  • Experience with leading teams and providing observability vision and roadmaps
  • Experience with log and metrics collection and analysis
  • Deeply familiar with application monitoring for Java applications & microservices architectures
  • Proficiency in working with both Linux/Unix and Windows systems
  • Knowledge in one or more scripting languages
  • ITIL service management processes
  • Skills in IT problem diagnosis and resolution
  • Strong verbal and written communication and interpersonal skills
  • A love of learning and ability to learn new technologies and maintain industry knowledge

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Tuition Reimbursement
  • Relocation Assistance

Requirements Summary

University degree in Computer Science, 2-5 years of experience in Splunk and/or Dynatrace administration, and experience with ServiceNow and ITIL service management processes