Offerings Catalog Manager

We are seeking a detail-oriented and technically skilled Catalog Manager with experience in architecting and managing IT services and product catalogs in a system integrator or related field. The successful candidate will require the ability to design and manage an aligned catalog architecture in collaboration with our Offerings, Operations, IT Systems, and Customer Success teams.

Requirements

• Bachelor’s degree in computer science, Information Systems, or related experience.
• 5+ years of experience in a Product or Catalog management role in a solution provider or similar technology field
• Clear understanding of the Agile framework and it’s Product lifecycle Management
• Proficiency in Salesforce.com administration, especially Salesforce CPQ, Sales Cloud, and Service Cloud modules
• Familiarity with ServiceNow, especially the Order Management capabilities
• Experience with Product Catalog, Price Books, and Product Rules within Salesforce.
• Solid understanding of IT systems integration, APIs, and data migration processes.
• Proficiency with data management tools (e.g., Data Loader, Workbench, Excel).
• Knowledge of ERP and eCommerce platforms and how they integrate with CRM systems. Specific experience with NetSuite is a plus.
• Ability to gather, document, and prioritize business and technical requirements.
• Strong analytical skills to interpret data and propose catalog improvements.
• Excellent attention to detail and commitment to data accuracy.
• Strong cross-functional communication and stakeholder management skills.
• Problem-solving mindset and proactive approach to continuous improvement.
• Salesforce Administrator Certification and Salesforce CPQ Specialist Certification preferred
• Strong documentation and technical writing skills
• Fluent with Microsoft Excel, PowerPoint, and Word
• Must possess strong influential leadership skills.
• Must possess excellent time management skills.
• Ability to develop/ deliver management presentations.

Benefits

• Comprehensive benefits package to support your well-being in and out of work
• Medical, dental, and vision plans
• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
• Income protection through disability and life insurance
• 401(k) with company match
• Unlimited PTO
• Paid company holidays
• Hybrid/remote work
• Paid bonding leave for eligible employees
• Employee discounts
• Access to our Employee Assistance Program (EAP)
• Additional offerings include accident, critical illness, long-term care, and hospital indemnity coverages, legal and identity theft protection, pet insurance, supplemental life insurances, referral bonuses, charitable donation matching, and allowances for eligible roles.