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NSC Global
Onsite IT Support Technician
IT Support Technician at NSC Global (Florence, KY). Provide onsite technical support using ServiceNow ticketing. Requires A+ cert, Windows expertise, networking knowledge, and hardware troubleshooting skills.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 9, 2025
NSC Global is seeking an IT Support Technician to strengthen onsite support teams across North America and Canada. The role involves hands-on technical work and direct interaction with end users, supporting end user devices and resolving technical issues.
Requirements
- Good understanding of PC and printer hardware
- Experience with Microsoft Windows operating systems
- Familiarity with standard office applications (Microsoft Office, etc.)
- Networking knowledge (TCP/IP, Wi-Fi, VPN)
- Exposure to ticketing tools (ServiceNow)
- Technical college diploma or equivalent in computer science or related field
- A+ Certification (or willingness to obtain)
- OEM certifications (Dell, HP, Lenovo, Lexmark, IBM) are an advantage and may be required depending on assignment
Benefits
- Opportunities for training, certification and career growth
- A supportive, international team environment
- Real hands-on experience in diverse customer environments
Requirements Summary
Good understanding of PC and printer hardware, experience with Microsoft Windows operating systems, and familiarity with standard office applications
