Operations Manager - Field Support Services

Join CityFibre as an Operations Manager - Field Support Services to drive seamless property installations across live cities, supporting our network rollout. You'll lead internal teams and external partners to ensure high-quality installations with exceptional customer service and operational efficiency.

Requirements

• Proven operational leader with strong commercial awareness and a customer-first mindset
• Experience leading and developing multi-skilled teams
• Strong stakeholder and partner management capabilities
• Track record of improving operational processes and governance
• Proficiency with Salesforce, ServiceNow, and MS Office
• Excellent communication, analytical, and problem-solving skills

Benefits

• Salary up to £60,000
• Car allowance
• Performance-related bonus
• 25 days annual leave
• Day off on birthday
• Day off to support a charity or organisation of choice
• Private medical insurance
• Supportive family friendly and menopause policies