Partner Business Development Manager, CRM

ServiceNow is seeking a visionary CRM Partner-Focused Business Development Manager to drive growth in their CRM and AI-powered customer service solutions through strategic partnerships. This role focuses on building and expanding partner ecosystems, enabling businesses to build differentiated offerings and scale their customer service. The position requires a strong understanding of CRM technologies, customer experience trends, and AI applications, as well as excellent communication and collaboration skills.

Requirements

• Leverage or critically think about how to integrate AI into work processes.
• Proven experience in CRM business development, preferably in enterprise SaaS or platform ecosystems.
• Strong understanding of CRM technologies, customer experience trends, and AI applications.
• Strategic thinker with a track record of building and scaling partner ecosystems.
• Excellent communication, collaboration, and stakeholder management skills.

Benefits

• Competitive salary