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Careers
People Experience Coordinator
Join Lion as a People Experience Coordinator in Sydney, NSW. Leverage ServiceNow for onboarding, HR support, and customer service. 3+ years exp. required.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Incident Management
Service Catalog
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 7, 2025
Lion is seeking a dynamic and people-oriented People Experience Coordinator to join their team in Sydney, NSW. This full-time, on-site position involves coordinating and maintaining reception, onboarding new hires, managing visitor requests, and supporting HR systems, with a focus on creating a welcoming atmosphere. The role requires strong customer service, communication, and problem-solving skills.
Requirements
- Co-ordinate and maintain a high standard of reception.
- Manage office onboarding process for new starters.
- Present a professional, friendly image to visitors.
- Deliver resolution of Tier 1 service requests within defined SLAs.
- Report on key trends in ServiceNow to inform team action.
- Maintain HR System Knowledge Articles within ServiceNow.
- Ensure compliance in safety induction at York St.
- Create an engaging customer service experience for Leaders and Team Members.
Requirements Summary
3+ years customer service exp. RSA cert. SAP & ServiceNow experience preferred. Strong communication & interpersonal skills a must
