People Operations Manager (Hybrid)

Join Merlin at a transformative moment as we redefine how HR services are delivered globally. As People Operations Manager, you’ll lead a high-performing team of People Advisors within our UK-based People Shared Services Hub.

Requirements

• Extensive experience in HR operations, with experience in a leadership role within a shared services or contact centre environment.
• Strong expertise in ticketing systems and case management platforms (e.g., ServiceNow, Workday, SuccessFactors, Freshdesk).
• Excellent knowledge of HR processes, employment law, and data privacy regulations.

Benefits

• Merlin Magic Pass
• ‘Enjoy the Ride’ Merlin Annual Passes
• Performance-Based Company Bonus
• Private Pension Scheme
• LEGO® Perks
• Learning & Development