Unilever

People Operations Specialist

Join Unilever as a People Operations Specialist in Katowice. Leverage ServiceNow and Workday skills to manage employee data, resolve cases, and enhance HR processes.

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Direct Hire
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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Human Resources Service Delivery
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Incident Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources

Job description

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Posted on:
 
June 4, 2025

We are seeking a People Operations Specialist to join our team in Katowice, Poland. The successful candidate will be responsible for managing employee data in Workday, resolving cases from ServiceNow, and ensuring the accuracy of Workday data. The role will also involve collaborating with stakeholders and in-market partners to ensure seamless exits and clearances.

Requirements

  • Bachelor's degree in Human Resources, Business Administration, or a related field
  • Proven experience in customer service, employee experience, shared service centers, HR advisory, HR partnering
  • Familiarity with HR processes and policies, ideally in multi-country or regional operations
  • Proficiency in Workday and ServiceNow (or similar systems like SAP)
  • Strong written communication skills, capable of delivering clear and concise real-time information
  • Advanced Excel proficiency and ability to handle high data volumes
  • Excellent problem-solving skills and customer-centric mindset
  • Demonstrated multitasking and prioritization skills in fast-paced environments
  • Commitment to quality and adherence to SLAs
  • Effective team collaboration across global hubs/locations
  • Adaptability to new technologies and systems

Benefits

  • Hybrid work and flexibility
  • Opportunities for the development and improvement of qualifications
  • Sharing the cost of professional training & courses
  • Life insurance
  • Private medical care
  • Pension fund
  • Sharing the cost of sports activities
  • Benefits System – Cafeteria

Requirements Summary

3+ years of experience in HR, proficiency in Workday and ServiceNow, strong written communication skills, and advanced Excel proficiency