Performance Coach

The Performance Coach will guide individuals across technical and non-technical teams by analyzing performance metrics, identifying gaps, and creating targeted coaching plans. This role focuses on improving turnaround time, aligning daily performance with KPIs, and fostering a continuous improvement mindset. The coach collaborates with the People & Culture team, Delivery and Customer Success teams to ensure transparency and alignment.

Requirements

• Bachelor’s degree in HR, Psychology, Business, or a related field and Related IT degree.
• Proven experience as a performance and L&D coach in a fast-paced environment.
• Excellent organizational and time management skills, with the ability to multitask and prioritize tasks effectively.
• Strong communication skills, both written and verbal, with attention to detail and professionalism.
• Discretion and confidentiality in handling sensitive information and personal matters.
• Flexibility and adaptability to accommodate changing priorities.
• Ability to work independently with minimal supervision and as part of a team.