Centre for Strategic Infocomm Technologies

Platform & SRE Engineer (Workplace Technology)

Join Centre for Strategic Infocomm Technologies in Singapore as a Platform & SRE Engineer. Leverage ServiceNow for digital workplace solutions, ensuring reliability and user productivity.

ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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DevOps
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Integration Hub
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
August 5, 2025

This role focuses on the development, integration, and operation of digital workplace platforms and end-user technologies. It involves applying software and security engineering practices, ensuring platform reliability through SRE principles, and managing enterprise tools for communication, collaboration, and identity management, ultimately enhancing user productivity and experience.

Requirements

  • Degree in Computer Science/Engineering or Electronic/Electrical Engineering
  • Manage device management systems (e.g., MECM, Samsung EMM, WS1, UEM)
  • Manage VDI platforms (e.g., VMware Horizon, Citrix, Azure Virtual Desktop, AWS Workspaces)
  • Administer IAM systems (e.g., Directory services, SSO, MFA)
  • Knowledge with IT service desk platforms (e.g., Jira Service Desk, ServiceNow)
  • Support endpoint security tools (e.g., Trellix AV, DLP, EDR)
  • Support video conferencing systems (e.g., Cisco, Q-Sys, Pexip)
  • Familiarity with modern DevOps practices and tools (e.g., PowerShell, Python, Terraform)
  • Familiarity with advanced observability platforms (e.g., NexThink, ServiceNow)

Requirements Summary

Requires a degree in Computer Science/Engineering or related field. Experience managing device management, VDI, IAM systems, and familiarity with DevOps practices are essential