Acacium Group

Platform Analyst

Join Acacium Group in Cape Town as a Platform Analyst. Leverage ServiceNow skills for application management, testing, and deployment. Benefits include medical aid and skill enhancement.

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Direct Hire
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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IT Service Management
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Incident Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
August 27, 2025

Acacium Group is a leading global healthcare delivery partner seeking a highly organized and passionate Platform Analyst to support and manage applications across their Low-Code and AI platforms portfolio. This internal customer-facing role involves application management, testing, deployment, and collaboration with development teams. The company values people, their employees, and community, operating with strong financial stability and a focus on innovation in the healthcare sector.

Requirements

  • Degree or equivalent qualification in Computer Science, Software Engineering or related field.
  • Proven experience in a platform analyst or similar product-focused, cross-functional role.
  • Understanding of application lifecycles and basic software development practices.
  • Comfort working across global teams and time zones.
  • Experience managing backlog, writing user stories, and supporting delivery sprints.
  • Knowledge of ITSM tools (e.g., ServiceNow) and incident management best practices.
  • Excellent communication and stakeholder engagement skills.

Benefits

  • Medical aid
  • Financial protection for disability, income protection for disability, critical illness support and family funeral benefit
  • Provident Fund
  • Opportunities to enhance your experience and skillset
  • Regular events and incentives

Requirements Summary

Bachelor's degree in related field. Experience in platform analysis or similar product-focused role. Understanding of software lifecycles and basic coding practices