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Volton
Procedures & Compliance Analyst
Join Volton in Athens as a Procedures & Compliance Analyst. Leverage ServiceNow for process mapping and compliance with ISO 9001. Competitive salary, hybrid model, and training offered.
Consulting
Entry Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Change Management
Configuration Management Database
IT Asset Management
IT Service Management
Incident Management
Integration Hub
Service Catalog
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Job description
Posted on:
September 12, 2025
Volton Hellenic Energy SA is seeking a Procedures & Compliance Analyst to support the ongoing development and improvement of processes within the Electricity Supply, Gas Energy, and Telecommunications sectors. The role involves process mapping, analysis, documentation, and ensuring compliance with standards such as ISO 9001. The position reports to the Procedures & Compliance Manager and requires strong analytical, problem-solving, and organizational skills.
Requirements
- 1-3 years of experience in process, quality, compliance, or project management roles
- Bachelor’s degree in IT, Business Administration, Production Engineering, Economics or related field
- Master’s degree in Business Process Management, Quality Management, or Project Management (asset)
- Understanding of ISO 9001 standards
- Understanding of basic BPM principles
- Experience in process mapping (BPMN, flowcharts, SIPOC)
- Previous experience in an ISO-certified environment or regulated industries
- Experience with workflow/ticketing tools (Jira, Confluence, ServiceNow)
- Good knowledge of MS Office (Excel, Visio, PowerPoint)
Benefits
- Competitive fixed salary
- Hybrid working model
- Private insurance
- Corporate benefits
- Continuous training
- Excellent professional environment
- Modern working facilities
Requirements Summary
1-3 yrs exp in related field. Bachelor's degree. Understanding of ISO 9001. Process mapping & MS Office skills are crucial
