ServiceNow

Pre - Sales Solution Architect - Mumbai /Hyderabad /Bangalore

Join ServiceNow as a Pre-Sales Solution Architect in Mumbai. Leverage AI and CRM expertise to drive transformational services and engage C-level stakeholders.

ServiceNow Role Type:
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Sales
ServiceNow Modules:
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Discovery
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Incident Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery

Job description

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Posted on:
 
September 5, 2025

ServiceNow is seeking a strategic Pre-Sales Solution Architect to shape and drive transformational services programs on the ServiceNow AI, CRM & Industry Platform. This role focuses on business transformation, value-led services engagements, and AI-powered solutions, working closely with sales and go-to-market teams. The architect will ensure alignment with customer outcomes, commercial soundness, and successful execution.

Requirements

  • 10+ years of experience leveraging AI in work processes.
  • Strong commercial skills for deal scoping and structuring.
  • Executive presence to engage with C-level stakeholders.
  • Demonstrated success in pre-sales or solution architecture.
  • Ability to lead discovery workshops and translate vision into deliverable outcomes.

Benefits

  • Competitive compensation
  • Performance bonuses
  • Clear career growth opportunities
  • Work directly with enterprise customers
  • Influence multi-million-dollar transformation programs

Requirements Summary

10+ years experience with AI integration. Strong commercial skills for deal structuring. Executive presence to engage stakeholders. Leadership abilities to develop service offerings