ServiceNow

Pre-Sales Solution Architect

Join ServiceNow in Bangalore as a Pre-Sales Solution Architect. Leverage 10+ years of ServiceNow expertise to drive AI and CRM solutions, ensuring customer success. Competitive pay, bonuses, and growth opportunities await!

ServiceNow Role Type:
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Sales
ServiceNow Modules:
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Discovery
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Incident Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery

Job description

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Posted on:
 
September 30, 2025

ServiceNow is seeking a seasoned Professional Services Pre-Sales Solution Architect to shape and drive transformational services programs for their AI, CRM & Industry Platform. This role focuses on building, positioning, and launching new ServiceNow solutions to strategic customers, ensuring alignment to customer outcomes and commercial value. The architect will be part of the Service Sales Executive team, serving as the single point of contact during the pre-sales and delivery phases.

Requirements

  • Partner with Service Sales Executives and other go-to-market teams.
  • Lead discovery workshops with strategic customers.
  • Translate vision into a defined delivery scope and secure pricing.
  • Collaborate with Solution Architects and Delivery Managers.
  • Present proposals and delivery strategies to executives.
  • Act as the trusted advisor during the pre-delivery phase.

Benefits

  • Competitive compensation
  • Performance bonuses
  • Clear career growth opportunities
  • Influence multi-million-dollar transformation programs

Requirements Summary

10+ yrs ServiceNow experience, close to CRM and enterprise service mgmt. Ability to architect and lead discovery workshops, translate vision to deliverables. Strong communication & collaboration skills