.svg)
ServiceNow
Principal Customer Engagement Manager
Join ServiceNow in Orlando as a Principal Customer Engagement Manager. Leverage 12+ years of project experience and ServiceNow expertise to drive customer value. Competitive salary and growth opportunities await!
The Mothership
Expert/Leadership
ServiceNow Role Type:
Implementer
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 26, 2025
ServiceNow is seeking a Principal Customer Engagement Manager to drive value for customers and foster innovation. This role involves managing key internal and external initiatives, navigating conflict, and leading projects from inception to successful roll-out. The company has transformed how we work since 2004, and ServiceNow aims to make the world work better.
Requirements
- Minimum 12+ years progressive experience in large-scale project implementations.
- 8+ years in Customer Engagement roles.
- Prior experience implementing or supporting ServiceNow products in an Enterprise environment.
- Strong cross-functional, technical project management experience.
- Experience in banking or financial sector.
- Executive presence.
- Excellent communication and analytical skills.
- Ability to adapt to changing environments and learn quickly.
Benefits
- Competitive salary
- Opportunities for professional growth
Requirements Summary
12+ yrs project exp, 8+ yr eng exp, ServiceNow products experience. Strong project mgmt & communication skills req. Executive presence & analytical abilities needed
