MongoDB

Senior Product Manager, AI

Join MongoDB as a Senior Product Manager, AI in Palo Alto. Drive AI solutions using ServiceNow, focusing on service delivery and automation. 7+ years in product management required. Benefits include equity, flexible PTO, and health coverage.

ServiceNow Role Type:
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Sales
ServiceNow Modules:
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Integration Hub
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Knowledge Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
September 30, 2025

MongoDB is seeking a highly skilled Senior IT Product Manager for Internal AI to drive the strategy, delivery, and adoption of AI-powered solutions across their enterprise IT landscape. This role will involve shaping how AI transforms internal operations, focusing on service delivery, knowledge management, automation, and decision support. The ideal candidate has a proven track record of managing AI/ML products at scale and collaborating across IT and business functions.

Requirements

  • 7+ years of product management experience
  • At least 3 years in AI/ML, automation, or enterprise IT solutions
  • Strong understanding of IT service delivery, enterprise applications, and internal operations
  • Demonstrated success delivering AI or advanced analytics products at scale
  • Experience with AI platforms and IT system integration (e.g., ServiceNow, Workday, Salesforce)
  • Bachelor’s degree in Computer Science (preferred), or related field (MBA or advanced degree preferred)
  • Successful delivery of AI use cases and successful adoption

Benefits

  • equity
  • participation in the employee stock purchase program
  • flexible paid time off
  • fertility and adoption assistance
  • 401(k) plan
  • mental health counseling
  • access to transgender-inclusive health insurance coverage
  • health benefits offerings

Requirements Summary

7+ years product mgmt experience, AI/ML or IT solutions. Bachelor's degree or advanced degree. Successful delivery of AI use cases & AI integrations. Strong IT service delivery knowledge