TTEC Digital

ServiceNow Project Manager

Join TTEC Digital as a ServiceNow Project Manager in Austin, TX. Lead SCM, ITSM, ITOM, HR, and GRC projects using Agile methodologies. 4-7 yrs experience required. Benefits include health coverage and PTO.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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DevOps
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Governance, Risk, and Compliance
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IT Operations Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
September 25, 2025

TTEC Digital is seeking a skilled ServiceNow Project Manager to lead projects across modules like SCM, ITSM, ITOM, HR, and GRC. This remote role requires someone proficient in Agile and Hybrid Agile methodologies. The ideal candidate will ensure successful delivery and stakeholder engagement through successful project completion.

Requirements

  • 4–7 years of project management experience, preferably in a consulting environment.
  • Experience managing ServiceNow projects using Agile and Hybrid Agile methodologies.
  • Familiarity with NowCreate methodology for ServiceNow implementations.
  • Bachelor’s Degree or equivalent experience.
  • Strong organizational and communication skills.
  • Ability to work collaboratively with cross-functional teams.
  • Experience with project management tools including MS Project, Excel, Word, and ServiceNow-PPM/ITBM.

Benefits

  • Medical, dental, vision
  • tax-advantaged health care accounts
  • financial and income protection benefits
  • paid time off (PTO) and wellness time off

Requirements Summary

4-7 yrs project mgmt experience, ServiceNow skills & Agile experience, Bachelor’s degree. Strong org/comm skills. Experience w/ PM tools like MS Project/Excel