Principal Customer Success Executive- Technology

ServiceNow is seeking a Principal Customer Success Executive to lead post-sales activities for their most valuable accounts. This role focuses on accelerating customer success through strategic guidance, collaboration, and proactive identification of risks. The ideal candidate will have a strong background in digital transformation and a proven track record of delivering scalable, repeatable success.

Requirements

• Experience leading large-scale digital business transformations
• Expertise in integrating AI into work processes
• Strong experience building and leading high-performing customer success/consulting teams
• Experience identifying and solving complex business problems
• Excellent communication and collaboration skills