ServiceNow

Principal Engagement Manager

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Implementer
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Integration Hub
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
October 29, 2025

ServiceNow is seeking a Principal Engagement Manager to oversee the successful delivery of customer engagements. The role involves collaborating with the Customer Project Team, acting as the single point of contact, and driving project delivery through the ServiceNow methodology, NowCreate. Strong skills in project management, stakeholder communication, and business strategy are essential.

Requirements

  • Leveraging or critically thinking about AI integration
  • 10+ years of high-tech/SaaS experience
  • 8+ years in Customer Engagement
  • Prior ServiceNow implementation/support experience
  • Strong project management skills
  • BS/BA degree in computer science (preferred)

Benefits

  • Competitive salary
  • Opportunities for growth

Requirements Summary

10+ years of high-tech/SaaS experience. 8+ years in Customer Engagement roles. BS/BA degree in CS preferred