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ServiceNow
Principal Engagement Manager, Federal - Secret Clearance
Join ServiceNow as a Principal Engagement Manager in Orlando, FL. Leverage your ServiceNow expertise to drive customer innovation and manage key projects. Secret Clearance required.
The Mothership
Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
September 29, 2025
ServiceNow is seeking a Customer Engagement Manager to manage key initiatives focused on adding value to customers and driving organizational innovation. The role involves delivering projects, managing cross-functional teams, providing updates to stakeholders, and developing innovative solutions. ServiceNow is a global market leader in cloud-based technology.
Requirements
- Active Security Clearance Required
- Minimum of 12 years of high-tech/SaaS industry experience
- 8+ years in Customer Engagement roles
- Strong cross-functional, technical Project Management experience
- Strong documentation and presentation skills
- Experience with analytics and metrics
- BS/BA degree in computer science, engineering, or related discipline preferred
Requirements Summary
Active Security Clearance is required. 12+ years in SaaS experience and 8+ years in Customer Engagement. BS/BA in CS or related field preferred
