Principal Engagement Manager / Project Manager- German Speaking

ServiceNow is seeking a Principal Engagement Manager/Project Manager with experience in implementing or operating the ServiceNow platform. This role involves leading an Expert Services delivery team to provide a rapid path to value for customers, focusing on program decision-making and building high-performing teams. The position utilizes ServiceNow's Now Create methodology and prescriptive guidance.

Requirements

• Lead the delivery team and drive the overall vision and direction.
• Work with Sales and Customer teams to understand customer needs.
• Apply expertise from Now Create methodology.
• Establish program governance.
• Manage program execution and risk mitigation.
• Mentor ServiceNow team members and improve customer results.
• Identify gaps between planned and actual.
• Work with Sales and Project roles as the Project/Program implementation expert.