ServiceNow

Principal Enterprise Architect- IT Products

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The Mothership
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Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
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Configuration Management Database
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DevOps
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Event Management
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Governance, Risk, and Compliance
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery

Job description

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Posted on:
 
October 23, 2025

This position within ServiceNow’s Digital Technology team involves leading the strategy, architecture, and innovation roadmap for a core area of their platform. The role focuses on bridging technology solutions with business outcomes, leveraging ServiceNow modules and the broader IT ecosystem, and driving innovation within the organization. It's a key role in the company's ambition to redefine enterprise software and become the leading global platform for the 21st century.

Requirements

  • Experience in integrating AI into work processes.
  • 12+ years of experience in enterprise architecture or platform engineering, with 6+ years in ServiceNow.
  • Deep understanding of ServiceNow’s architecture, data models, and performance optimization techniques.
  • Strong knowledge of CMDB design and event correlation.
  • Experience with platform governance and technical debt management.
  • Strong communication and storytelling abilities.

Benefits

  • Competitive salary
  • Opportunities for professional development
  • Collaborative and innovative work environment

Requirements Summary

12+ yrs experience in tech, 6 yrs ServiceNow. Proficient with ServiceNow architecture & AI integration. Strong understanding of data modeling & governance