Ameriprise Financial Services, LLC

Principal Lead- Service now Development

Join Ameriprise Financial in Hyderabad as a Principal Lead Developer. Leverage your 10-14 years of ServiceNow expertise, focusing on HRSD and GRC solutions.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Change Management
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Service Management
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Incident Management
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Integration Hub
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Problem Management
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Service Portal
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
June 2, 2025

Principal Lead Developer will be responsible for designing, developing, implementing high quality solutions within the Service Now platform to meet business needs for specific domains.

Requirements

  • Lead the design, development, and implementation of ServiceNow solutions.
  • Strong HRSD SN experience (OOTB and processes)
  • Expertise with ServiceNow Human Resource Service Delivery application in HR Case management, HR lifecycle events (On-boarding, offboarding etc.), Content Management, Employee Centre Pro.
  • Experience with a full HRSD suite implementation
  • Good to have if experienced with OOTB Workday Spoke integration
  • Experience with GRC Module implementation is preferred
  • Extensive experience creating custom Widget using html, CSS, bootstrap, AngularJS etc
  • Understands the security posture of platform and work towards strengthening the compliance level
  • Collaborate with Business Analysts to translate business requirements into technical solutions.
  • Will be involved in developing and maintaining Processes on the ServiceNow platform and will need excellent knowledge of Service Portal setup
  • Will also be responsible to develop, implement and manage ServiceNow solutions on GRC module
  • Should have knowledge of Agile methodologies.
  • Good to have knowledge on Workspaces.
  • Ensure that quality reviews are complete, and coding standards are met contributing to continual improvement initiatives.
  • Provide technical leadership in the integration of ServiceNow with other enterprise systems.
  • Maintain up-to-date knowledge of ServiceNow features, with a focus on GRC and HRSD capabilities
  • Design and implement ITSM Modules in ServiceNow, including but not limited to Incident Management, Problem Management, Request Management, Change Management, Configuration Management, Service Portal.
  • Experience in Service Now SOAP and REST Integration
  • Ability to recognize potential and actual issues and identify opportunities for improvement in the implementation.
  • Ability to find defects and effectively report them.

Requirements Summary

10-14 years of experience in Software Development, HRSD implementation certificate, ServiceNow Administrator Certification, ServiceNow Developer Certification, GRC: Integrated Risk Management (IRM) Implementation certificate