Principal Lead Developer will be responsible for designing, developing, implementing high quality solutions within the Service Now platform to meet business needs for specific domains.
Requirements
- Lead the design, development, and implementation of ServiceNow solutions.
- Strong HRSD SN experience (OOTB and processes)
- Expertise with ServiceNow Human Resource Service Delivery application in HR Case management, HR lifecycle events (On-boarding, offboarding etc.), Content Management, Employee Centre Pro.
- Experience with a full HRSD suite implementation
- Good to have if experienced with OOTB Workday Spoke integration
- Experience with GRC Module implementation is preferred
- Extensive experience creating custom Widget using html, CSS, bootstrap, AngularJS etc
- Understands the security posture of platform and work towards strengthening the compliance level
- Collaborate with Business Analysts to translate business requirements into technical solutions.
- Will be involved in developing and maintaining Processes on the ServiceNow platform and will need excellent knowledge of Service Portal setup
- Will also be responsible to develop, implement and manage ServiceNow solutions on GRC module
- Should have knowledge of Agile methodologies.
- Good to have knowledge on Workspaces.
- Ensure that quality reviews are complete, and coding standards are met contributing to continual improvement initiatives.
- Provide technical leadership in the integration of ServiceNow with other enterprise systems.
- Maintain up-to-date knowledge of ServiceNow features, with a focus on GRC and HRSD capabilities
- Design and implement ITSM Modules in ServiceNow, including but not limited to Incident Management, Problem Management, Request Management, Change Management, Configuration Management, Service Portal.
- Experience in Service Now SOAP and REST Integration
- Ability to recognize potential and actual issues and identify opportunities for improvement in the implementation.
- Ability to find defects and effectively report them.