You will be part of the Customer Outcomes team, responsible for helping customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes. The Principal Platform Architect ensures customers use leading practices around instance strategy, technical governance, core data, integrations and the technical health of the platform.
Requirements
- 8 - 12 + years progressive experience as part of a professional services organization
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- Management consulting experience
- Ability to travel up to 80%
- Creativity with comfort running programs independently within a startup paced environment
- Success driving complex issues through analysis and resolution
- Ability to relay complex information to diverse set of audiences, both technical and non-technical
- ServiceNow certifications in aligned workflow
- Industry domain expertise in one or more of the following industries
- Large program experience leading architecture and design
- Enterprise architecture experience
- Cloud application technology experience
Benefits
- Accommodations
- Export Control Regulations
- Equal Opportunity Employer
- All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law
- All qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements