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ServiceNow
Principal Platform Architect- Federal
Principal Platform Architect at ServiceNow, Ottawa. Lead digital transformation, guide ServiceNow platform strategy, drive strategic delivery. 12+ yrs experience, 2+ yrs ServiceNow Platform expertise required. Health insurance, flexible work, professional development.
The Mothership
Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
DevOps
Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 5, 2025
Principal Platform Architect- Federal role involves guiding customers through digital transformation journey, providing thought leadership, best practices, and expert guidance to ensure customers achieve long-term value from the ServiceNow platform. The role requires expertise in leading solutioning and scoping discussions, driving successful delivery of strategic projects, and establishing strong governance frameworks to optimize platform strategy.
Requirements
- 12+ years progressive experience as part of a professional services organization
- Minimum 2 years of ServiceNow Platform experience
- Canadian citizenship or permanent residency status
- Canadian Secret Security Clearance preferred
- Management consulting experience
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
Benefits
- Comprehensive health insurance
- Retirement savings plan
- Flexible work arrangements
- Professional development opportunities
- Employee assistance program
Requirements Summary
12+ years progressive experience, minimum 2 years ServiceNow Platform experience, Canadian citizenship or permanent residency status
