ServiceNow

Principal Platform Architect

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Implementer
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Incident Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
October 23, 2025

This Principal Platform Architect role within the Customer Outcomes team at ServiceNow focuses on establishing a technical foundation for customer engagements, leveraging leading practices, methodologies, and tools. The role involves providing a technical architecture to guide customers, partners, and internal teams, delivering solutions for long-term platform success. This position requires a deep understanding of ServiceNow's platform and the ability to translate business needs into actionable architectural blueprints.

Requirements

  • 8-12 + years progressive experience as part of a professional services organization; or equivalent education/experience with a non - negotiable ServiceNow Platform implementation experience.
  • Management consulting experience
  • Ability to travel up to 80%
  • Creativity with comfort running programs independently within a "startup paced" environment
  • Success driving complex issues through analysis and resolution
  • Ability to relay complex information to diverse set of audiences, both technical and non-technical
  • FD21

Benefits

  • Competitive salary
  • Professional development opportunities

Requirements Summary

8-12+ yrs in professional services, management consulting experience & success driving complex problems. Focus on ServiceNow implementation, cloud tech, and enterprise architecture