ServiceNow

Principal Product Designer, AI/ML

Department - JobBoardly X Webflow Template
The Mothership
Job Level - JobBoardly X Webflow Template
Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Service Portal
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
October 22, 2025

ServiceNow is seeking a Principal Product Designer to lead strategic initiatives in their Conversational AI Experiences team. This role focuses on intuitive AI interfaces, user productivity, and creating extensible systems that drive ServiceNow's mission to improve people's work. The position requires collaboration with engineering and product management and operates in a fast-paced environment.

Requirements

  • 15+ years of relevant design experience
  • BA/BS degree in Design, Design Communication, Human-Computer Interaction, or equivalent
  • Experience in product development lifecycle (web and/or software applications)
  • Experience in user experience design
  • Strong portfolio demonstrating design language, strategy, processes, and standards

Benefits

  • Health plans
  • 401(k) Plan
  • Equity
  • Variable/incentive compensation
  • Flexible spending accounts
  • Flexible time away plan
  • Family leave programs

Requirements Summary

15+ years of design experience. BA/BS in related field. Product development experience. Strong portfolio demonstrating design language