National Grid

Principal Product Owner

Join National Grid as a Principal Product Owner in Warwick. Leverage your ServiceNow ITSM & ITOM skills, manage teams, and drive Agile solutions. Competitive salary & benefits.

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Direct Hire
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Entry Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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IT Operations Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
June 27, 2025

National Grid is hiring a Principal Product Owner to manage and mentor Product Owners, define solutions, bridge gaps, and advocate for features. The ideal candidate has deep ServiceNow ITSM & ITOM expertise and good knowledge of the Scale Agile Framework (SAFe).

Requirements

  • ServiceNow ITSM and ITOM expertise
  • Good knowledge of the Scale Agile Framework (SAFe)
  • ITIL 4 Foundation or higher certification
  • ServiceNow Certified Implementation Specialist (ITSM & ITOM) certification
  • SAFe Product Owner/Product Manager (POPM) certification
  • Experience as a Product Owner in a scaled Agile environment (preferably SAFe)
  • Management experience with at least two years of line management experience in a corporate environment

Benefits

  • Competitive salary between £80,000 – £95,000
  • Bonus of up to 30% of salary for stretch performance
  • Competitive contributory pension scheme with double matching of employee contribution
  • Flexible benefits such as share incentive plan, salary sacrifice car and technology schemes
  • Employee assistance lines and matched charity giving

Requirements Summary

ServiceNow ITSM & ITOM expertise, SAFe knowledge, ITIL 4 Foundation or higher, management experience, and experience as a Product Owner