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ServiceNow
Principal Product Success Architect
Join ServiceNow as a Principal Product Success Architect in London. Lead ITOM projects, leveraging 7+ years of ServiceNow ITOM expertise. Competitive salary and growth opportunities.
The Mothership
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
IT Operations Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified System Administrator
Job description
Posted on:
August 13, 2025
ServiceNow is seeking a Principal Product Success Architect to lead the delivery of ITOM projects for global customers. This role focuses on customer implementation, time-to-value acceleration, technical expertise, and contributing to ITOM strategy. The ideal candidate will have strong technical understanding and experience with ServiceNow ITOM products, CSA, and application development.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes.
- Seven years of experience implementing 2 or more ServiceNow ITOM products.
- Advanced and current understanding (and practice) in Windows Domain and Unix System Administration.
- Enterprise architecture domains
- AMZN API, VMware automation, Puppet/Chef/Ansible, integration & automation expertise with orchestration.
- Service oriented and distributed application architecture in the enterprise (web services, data access and persistence, client/server, etc).
Benefits
- Competitive salary
- Opportunity for career advancement
Requirements Summary
7+ years ServiceNow ITOM experience, Windows Domain admin knowledge, and AMZN API skills. Experience in AI integration and architecture a must-have
